1scr Privacy Policy
We take the protection of your personal information seriously. This document explains in detail how 1scr collects, uses, stores and protects your data as a player on our platform.
Data Protection Commitment
1scr has built a robust data management system to ensure your information stays secure and is used responsibly.
Layered Data Security
All player personal information is encrypted using the latest encryption technology. Your data cannot be accessed by third parties without your explicit consent.
No Sharing Without Consent
1scr does not sell, rent or trade your personal information to any external party for marketing or commercial purposes without your consent.
User Control Rights
You have the full right to access, correct or request deletion of your personal information at any time through our customer service.
Secure Data Storage
Data is stored on servers protected to international security standards. Internal access is restricted to authorised staff only.
Transparent Cookie Management
We use cookies only to improve user experience and for operational needs. You can manage your cookie preferences through your browser settings.
Regular Policy Updates
This privacy policy is reviewed regularly in line with the latest legal and technological developments. Any changes will be communicated to players through the platform.
This Privacy Policy is published by 1scr ("Platform", "we", "us") and applies to all users who access or use the services provided through the 1scr website. We are committed to protecting the personal information of our players in line with responsible data management practices and international privacy protection standards.
By registering an account, accessing the platform, or using any part of our services, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are encouraged not to continue using the platform.
1scr collects several categories of information to ensure the platform operates correctly, compliance requirements are met, and the user experience can be improved. The information collected is as follows:
Personal Identification Information
- Full name as shown on your identification card or MyKad
- Date of birth and identification card number for age and identity verification purposes
- Active email address for account communications
- Mobile phone number for two-factor authentication and support matters
- Residential address for compliance and information verification purposes
Financial Information
- E-wallet account number (Touch 'n Go eWallet) and DuitNow information required for transactions
- Deposit and withdrawal records, including transaction amounts and dates
- Online banking account information (FPX) used for transactions
- Crypto wallet addresses (USDT, BTC, ETH) registered on the platform
Platform Usage Data
- Game history, bets placed, and activity within the platform
- IP address, device type, operating system and web browser used
- Login information including date, time and access location
- Website interaction data including pages visited and time spent on the site
The information we collect is used solely for legitimate and responsible platform operations. 1scr will not use your data beyond the scope stated here without first obtaining your explicit consent.
- Account Management: Creating, verifying and maintaining your player account on the 1scr platform.
- Transaction Processing: Carrying out and accurately recording all deposit and withdrawal transactions.
- Legal Compliance: Meeting international licensing requirements, KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
- Customer Support: Handling enquiries, complaints and assistance requests through live support and email.
- Platform Security: Detecting and preventing fraud, unauthorised account use, or activity that violates the terms of service.
- Service Improvement: Analysing aggregate usage patterns to improve platform functionality and user experience.
- Platform Communications: Sending account-related notifications, policy updates, relevant promotions and bonus information to registered users.
1scr respects your privacy and will not share your personal information with third parties except in the following circumstances:
- Service Providers: Payment technology providers, licensed gaming platforms, and cloud services directly involved in platform operations. They are bound by strict data confidentiality agreements.
- Legal Requirements: Disclosure to regulatory authorities, law enforcement bodies, or courts when required by law or a valid court order.
- Security Protection: In situations where there is a serious risk to the safety of users or the platform, limited disclosure may be required to the relevant parties.
- User Consent: Where you give specific consent for any data sharing for a particular purpose that is clearly stated.
1scr does not engage in any form of personal data sales to advertisers, marketing companies or third-party data brokers. This is our firm commitment.
The security of your data is our priority. 1scr implements multiple layers of technical and administrative security controls to protect personal information from unauthorised access, loss, or misuse.
- SSL/TLS encryption on all data transmission channels between user devices and our servers
- Data-at-rest encryption for sensitive information such as financial details and passwords
- Layered internal access controls where only authorised staff can access user data
- Continuous security monitoring and regular system audits
- A structured incident response protocol in the event of any security breach
Your personal data is retained for as long as required for operational purposes, legal compliance, and audit requirements. Once the retention period ends and there is no longer a legal requirement to continue storing the data, it will be securely deleted.
1scr uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you access our website.
Types of cookies we use:
- Essential Cookies: Required for basic platform functions such as login sessions and security. Cannot be disabled as the platform will not work without them.
- Functional Cookies: Allow the platform to remember your preferences such as language, display settings, and other personal choices.
- Analytics Cookies: Help us understand how users interact with the platform for improvement purposes. Data is collected anonymously and in aggregate.
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the platform.
As a registered player at 1scr, you have several rights relating to your personal information. We respect these rights and will respond to your requests within a reasonable timeframe.
Right of Access
You have the right to obtain a copy of the personal information we hold about you.
Right of Rectification
You may request correction of any information that is inaccurate or incomplete.
Right of Erasure
You may request deletion of your personal data subject to applicable legal requirements.
Right of Restriction
You may request that data processing be limited in certain situations recognised by law.
Right of Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
Right of Objection
You may object to data processing for direct marketing purposes at any time.
To exercise any of these rights, please contact the 1scr customer support team via 24/7 live chat or our customer service email at . We will verify your identity before processing any data-related requests.
As a platform operating under international licensing, your personal data may be processed or stored on servers located outside Malaysia. However, we ensure that any such data transfers are carried out with adequate safeguards in line with international data protection standards.
All third-party service providers involved in processing 1scr user data are required to comply with security and privacy standards equal to or higher than those we apply ourselves. Legally binding data processing agreements are established with all such providers.
1scr strictly prohibits use of the platform by individuals under the age of 21. This platform is designed exclusively for adults. We do not knowingly collect information from underage individuals.
Should we find that personal information of an underage individual has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who become aware that a child under their care may have provided personal information to us are encouraged to contact us immediately through the available support channels.
1scr reserves the right to modify this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or technological developments. Any material changes will take effect after appropriate notice has been given to users.
Notice of changes will be communicated through prominent announcements on our website or via email to the address registered to your account. Continued use of the platform after the effective date of such changes will be considered your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to ensure you remain informed about how we protect your personal information.
If you have any questions, concerns, or complaints relating to this Privacy Policy or how we handle your personal information, please contact our team through the following channels:
- 24/7 Live Chat: Available at all times through the 1scr platform in Malay and English
- Support Email:
We aim to address all privacy-related enquiries thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer the matter to the relevant data protection authority.
Your Data is Safe with Us
1scr provides a responsible casino gaming and sports betting experience backed by strong data protection. Explore our slots, live casino, and sportsbook with full confidence.
Privacy Q&A
Answers to common questions about the Privacy Policy and personal data management at 1scr.